Upgrade iPhone Storage

For most models, the upgrade takes about 3–4 hours if you book an appointment in advance.
Please ensure you send in your device before 2:00 PM; otherwise, it will be ready for next-day collection.

For iPhone 14, 15, and 16 series, the process may take 1–2 working days due to server-related verification issues.

Yes, please make sure to back up your own data before bringing in your device, as we will need to reformat and update it during the upgrade.
This also means you should remove any passwords and log out of iCloud beforehand.

If you would like us to handle the data backup for you, we can provide this service for an additional RM50.
Please note that the process will take 2–3 working days, as our systems are currently at full capacity and may not be able to handle immediate backup and transfer.

Yes, we provide a one-month warranty for our storage upgrade service.

However, this warranty does not cover issues related to the LCD screen, buttons, or camera.

The warranty period is limited to one month because we cannot control how clients use or handle their devices after the upgrade. Improper handling or using incompatible chargers can cause damage. This is why we thoroughly test all functions and inspect the motherboard before returning your device.

That said, if there’s a genuine issue with the upgraded storage after a few months, we may still honor the warranty on a case-by-case basis, provided that:

• The device has not been tampered with, and

• Our warranty seals remain intact.

Yes, you can.

We’ve successfully upgraded hundreds of iPhones — from the iPhone 5 up to the iPhone 15 — and none have experienced any issues with future iOS updates.

Apple’s servers do not restrict or block devices based on upgraded storage capacity, so you can update iOS as usual.

No, the upgrade does not cause any negative side effects.

In fact, for some older iPhone models, upgrading to a higher-capacity memory chip can make the device slightly faster because these chips have better read/write speeds.

I’ve explained this in detail in an article on my old blog — click here to read it.

For models after iPhone X, the speed improvement is minimal and usually not noticeable.

Apple does not manufacture its own memory chips or hard disks.
Instead, the iPhone’s storage uses NAND flash chips supplied by Toshiba, SanDisk, Hynix, Samsung, and other top manufacturers — the same brands Apple uses.

We use professional developer tools and software provided by these suppliers to perform the upgrade. These tools are purchased directly, allowing us to deliver services that even Apple service centers don’t offer.

However, replacing the NAND chip requires high-level technical skills to safely disassemble, program, and reinstall it on the motherboard.

First, it’s important to understand that iPhones are not truly waterproof — they are only water-resistant.

When we perform any repair or upgrade, we install a brand-new water-resistant seal after completing the work to maintain the best possible protection. However, even with new seals, no iPhone can be guaranteed fully waterproof.

Water resistance naturally decreases over time due to heat, cold, and daily use. Even brand-new, unopened iPhones can still suffer water damage

For more details, you can also read Apple’s official statement on water resistance here: Apple Support — About iPhone water resistance.

We’ve repaired countless iPhones with water damage, so we always recommend avoiding liquid exposure, regardless of whether the device has been opened.