iPhone or iPad forgot the password? Or you enter too many times incorrectly, and then it became disabled.
This is can only be fixed by resetting (Format/Erase) the device.
NOTE: All the data will be lost.
Time: 30-60 minutes
Forgot your Apple ID, then unable to activate the iPhone or iPad?
First, here split two categories, iPhone and iPad.
There are two types of Apple ID locked or iCloud locked in the iPhone.
You need to know which one you are having. Because one of it we can’t unlock.
This is the one we can’t unlock.
Photo below is the sample of blacklisted iCloud ID locked.
Now there is no one to unlock this. To unlock this, we have one option which is to replace the motherboard but it’s very expensive.
This type can unlock because it didn’t show stolen or blacklisted.
RM 450 to RM 1000 (Depends on what model)
Time: 14-21 working days
Note: In 2020, we DO NOT do this service anymore, because some of them after unlocked, inside still got a telco lock and it can’t use any Malaysia Sim cards.
Whatever iPad model you have and whatever locked condition, we can unlock them all.
Unlocking iPad Apple ID / iCloud requires a hardware modification.
We take out the memory chip and reprogram a new serial number.
Note: If your iPad support a SIM card, it will be disabled after unlocked.
Cost: RM 150 to RM 800 (Depends on what model of iPad)
Time: One day or few days (Depends on which model of iPad)
Show SIM not valid?
iPhone from the USA, Japan, or other countries might have carrier locked.
Means it can be only used a specific carrier.
We have two options to unlock those iPhones.
This is considered officially unlock, but the cost of it depends on where it from and the contract of that carrier bound.
If you know which carrier, we can quote you an estimate price.
If you don’t know anything about your iPhone, then we need to check it by submitting your iPhone’s IMEI to the server. We will charge RM20 fee to obtain the information of your device from Apple server.
NOTE: Since 2020, we don’t do unlock for carrier for iPhones anymore because most of them get relocked after 3 months.
This is a cheaper option to unlock but you can’t update the iOS because it’ll be relocked once you updated the iOS.
Currently this unlock is NOT available.
Cost: RM150 – RM 350 (Depends on which model)
Time: 30-60 minutes
This is different than the Carrier Locked I mentioned earlier.
Some people they signed the contract from Maxis to get the iPhone cheaper. Usually it’s still under installment plan like 12 or 24 months.
If the owner didn’t pay or clear the bill, Maxis will lock the iPhone to prevent it to use any other Malaysia SIM Card.
Yes, just Malaysia SIM card cannot. It still can use on other countries.
Malaysia telco locked won’t show invalid SIM message like carrier lock. It’s just showing No Service with whatever SIM you inserted.
But if you use it in another country, it works perfectly. It just blocked all the Malaysia carrier.
If nothing shows up after you entered *#06#, then it’s a motherboard one of the chipsets called Baseband is not working. It can be repaired.
If there is IMEI show up, then it’s not a motherboard problem. It’s the telco lock.
There is a chance a Network IC problem if you were using it a long time without a problem, and then it suddenly becomes No Service.
It can be repaired, send to our workshop we check for you.