We are still repairing iPhone during the MCO period (Movement Control Order) in Malaysia.
Because we are still accepting mail-in repair or from third-party delivery company such as Lalamove, Grab, Bungkusit, Mr.Speedy.

Contact our WhatsApp if you need urgent repair during this time.

Procedures for mailing within Malaysia (Domestic)

You must need to contact us by WhatsApp before you send out. We need a chat history for follow-up.

Must pack it safely to prevent any damage from courier company.

Our shop is closed during MCO time. We can only receive it from my house. But I won’t post my home address on the public web to prevent any credit card fraud or else.
So you have to private Whatsapp me to get the address.

UPDATE – 4 May 2020:
We are partially open. 11AM to 6PM everyday.
From 4 May to 9 June this period, please send to our workshop. Address in this link.

If somehow you are reading this but the MCO is already over in Malaysia, you can go to this page to get our workshop address.

 

But how much to repair for iPhone motherboard problem?

Sorry, we don’t know exactly how much until we check the motherboard condition. However, you can get the rough estimate quote from min to max by telling me your model of iPhone and what happened.

Keep the tracker number for mail-in repair

Remember, you must need to forward the tracker number to us because we have too many parcels in a week. We need to know which one is yours.

iPhone X motherboard repair job from Johor

Third Party Delivery - Grab / Lalamove /Bungkusit / Mr.Speedy

I prefer to use Grab. They are fastest to pick up from your place in this MCO time.
But before you use it, please make sure you contact us first so we can expecting it.

Some police block might ask them to open the parcel, so it’s normal if parcel is opened. This is also why I don’t bother to seal the parcel.
But make sure we log in an Apple ID and set a password into the phone first. I don’t want them to have any bad idea.

Grab express
Distance is 15.84KM for RM17.
This is from PJ to Seri Kembangan. Total RM28. Delivered to me in 30 mins.
Grab delivery process
Sometime I choose biker because car might be stuck in road block traffic jam. But it's up to you since you are the one paying.

We will quote you a price before repair

We will tell you how long it needs to be done and how much.
Once you agree with the cost of the repair, then we will proceed.
If you’re not okay, then you just need to pay the return postage fee to us which usually between Rm10 to RM15.

iPhone X repair quote
If you don't have a privacy issue, please let me know the passcode as soon as possible to avoid any delay in our repair process.

Do we need the password of the device?

Yes, if you want us to check all the function after repair. We don’t want it still has small issue or other problem, especially those iPhone that condition was unable to power on.

But if you have a privacy issue, we can repair it until the device can be turned on and then return to you.

If let say the iPhone you send to repair, but it’s still can turn on. You can back up into your PC and erase all before you send it.

Payment must be made into our company account before we ship it back.

Yes, our company bank account. An official receipt will be provided. Be sure you forward the banking receipt to us after payment made.

Account Name: iPhone Service
Bank: Maybank
Account Number: 512987008642

We received multiple transactions in a day, so the time-stamp on the receipt will be your evidence of payment.

We will forward the the tracker to you after we sent

Mail-in from other countries (International)

I assumed you want to send here to repair the logic board and data recovery. If screen repair or small stuff, anyone with screwdrivers can do in your country, so you won’t need our service other than repair logic board. 

Thailand data recovery job
From Thailand
From Hong Kong

We do accept mail-in repair from other countries, but you must read this all first to avoid the Custom problem such as Tax, parcel holding or rejected.

Remove the battery

Most couriers are NOT allowed to send a device with the battery. So you need to find a trusted technician the remove the iPhone battery for you. Carefully keep the battery yourself too.

Once we repaired it and you got from us, then bring the parts back to them for reassemble.

Tips: If you don’t have any trusted technician, then I suggest you look for the one who can do face to face. This can avoid those monkey swapping your parts out of your dead iPhone.
Never leave it out of your sight.

Remove the LCD screen

Yes, in order to avoid Malaysia Custom tax. You have to remove the LCD / OLED screen before you send it, so it won’t be considered a full device.

If you don’t do this, the custom or courier might charge us before the parcel release from custom. We will need you to pay for it.

Tips: If somehow you need to ship the screen for us to check, I suggest you pack it separately. Two boxes within one box.

If you have a good trusted technician...

You can tell them to just remove the logic board for you. By just sending the logic board without the housing is the best way to avoid all hassle above.

Pack it very safe!!!

Warp and pack it very safe to prevent them from throwing the parcel, causing more damage than it had.

Don’t just simple put into an envelope. Box is safer. Especially iPhone X, XS, XS Max, 11 Pro series.

Payment Options- We accept PayPal

Other than TT to our local bank account, we accept Paypal too. We take USD and will extra charge you 5% for transactions fee.
Paypal is an instant transfer, so we can ship it back as soon as you made the payment.

Paypal iPhone Service Malaysia
Receiver absorbed the 5% fee. This is why we will add 5% on your total billing.
As you can see, I lost 5% of total for transaction fee

Try to ship back using same courier or better

The owner bears the return courier fee. We can get a return fee quote from the courier company before you decide to send it to here.
You choose the one fastest in your country.

Contact us by using WhatsApp for fastest reply.

We don’t always check the email. Any inquiry by email will be unlikely replying on the same day. So contact us by using WhatsApp.