iPhone Service Malaysia
Motherboard Repair Center

NOTICE: MCO 3.0 now we are operating as usual.

iPhone 11 Pro No Service / 11 Pro Max Disease

No Service Disease Logic Board Problem on iPhone 11, 11 Pro, 11 Pro Max

iPhone 11 / Pro No Service Disease

iPhone shows No Service can be caused by many reasons. If your iPhone is one of the 11 series, then you have a very high chance that is one of the common motherboard problem in our workshop. It’s called No Service Disease which is the motherboard one of the network chipset failures. 

Before we confirm whether is a motherboard problem...

Motherboard and logic board is the same meaning. In Malaysia, we prefer to say motherboard.

Before we suspect whether it’s a board problem, we still need to check the phone first.
Because in Malaysia, we do have another problem called Telco Lock. 
Telco Lock is mean the iPhone is being locked by the telco. Blacklisted the iPhone, so it cannot use any Malaysia SIM card. For more info, you can watch our Youtube here.

Once we confirm it’s not a blacklisted device, then for sure it’s a hardware problem. Don’t bother to restore the software. iOS software is never causing the No Service issue. 

Check what kind of motherboard problem

The next step is to check which type of motherboard problem. As I said earlier, No Service problem can be many reasons. 

It can be a Baseband failure. Or just one of the Network chipset failures. 

Why do we need to know is it Baseband or Network IC problem?
Because the Baseband repair is much more expensive. 

You can also check yourself by following guide below.

Baseband problem or Network IC problem?

First, go to the phone dial-up page. Dial *#06#. If there is an IMEI page show up, that’s mean the Baseband is working.
If IMEI appeared, then confirm you are one of the victims of No Service Disease in the iPhone 11 series.

No Service Disease is Network Circuit Problem

We can say it’s a Network IC failure or Network circuit problem, or whatever that is related to the network. How technicians call it is doesn’t matter. Because there is so many Network chipset (also known as IC) inside the iPhone motherboard.

Different Telco uses different Network IC chipset. But in Malaysia, it’s much more simple. Not going to be technical here, because most of the readers here are end-users.

Once you confirmed the Baseband is working, then you are having a network circuit failure problem which is our topic today – No Service Disease.

Why so expensive?

Well, it’s because the iPhone logic board is very sensitive and requires expensive tools and training. It’s like surgery to choose a good doctor to operate on your heart. 

We need to cover any problem that happened on your motherboard.
What is the point if you just want to fix something and then the shop returns the phone to you a dead phone?

This kind of job is better to send to professionals that really know how to do it. Do not let your iPhone become a white rat to let amateurs practice their hand on it. 

Watch the video below to understand how many steps need to do. Seeing how careful we are to not damage the other things. Using the wrong temperature, or wrong technique can cause the motherboard a lot of problems. 

How to repair No Service Disease iPhone 11

Not every time it’s the same capacitor shorted. Sometimes it’s a different one, or sometimes it’s the IC damaged. We will know how to check and what to do. 
Below is one of the cases.